Privacy Policy

Who We Are

Welcome to Embrovance! Our website URL is https://embrovance.com. We specialize in embroidery digitizing, custom patches, and vector art services. For any privacy-related inquiries, you can contact us at:

📩 Email: order@embrovance.com
📞 Phone: +1 409-497-9390

What Personal Data We Collect and Why

1. Comments

When visitors leave comments on our site, we collect:

• Name and email address (if provided).
• IP address and browser details (for spam detection).
• A hash (anonymized string) may be shared with Gravatar to check if you are using their service.

2. Media

If you upload images to our site, avoid including embedded location data (EXIF GPS). Visitors can download and extract location data from uploaded images.

3. Contact Forms

When you submit a contact form, we collect:

• Your name, email, and message details to respond to inquiries.
• We do not use contact form submissions for marketing.

4. Cookies

We use cookies to improve user experience. Cookies may include:

• Login cookies (expire in 2 days unless you select “Remember Me”).
• Comment cookies (store your name and email for convenience).
• Analytics cookies (help track site traffic).

🔹 More info on cookies: All About Cookies

5. Analytics

We use Google Analytics to track visitor interactions, but no personally identifiable information is stored. You can opt out of Google Analytics here: Google Opt-Out

Who We Share Your Data With

We do not sell or share your personal data. However, we may share necessary information with:
✔ Payment Processors (for secure transactions).
✔ Shipping Providers (FedEx, UPS, DHL, USPS for order deliveries).
✔ Third-Party Services (such as analytics tools).

🔹 For more details, visit their privacy policies:

• FedEx: https://www.fedex.com/en-us/trust-center.html
• UPS: https://www.ups.com/us/en/help-center/legal-terms-conditions/privacy-notice.page
• Google Analytics: https://policies.google.com/privacy

How Long We Retain Your Data

We retain:
✔ Comments – Indefinitely.
✔ Contact form entries – 6 months.
✔ Analytics records – 12 months.
✔ Customer purchase data – 10 years (for tax and legal compliance).

Your Data Rights

You can request:
✔ A copy of your stored data.
✔ Correction or deletion of your data.
✔ Opt-out of marketing communications.

For requests, email us at order@embrovance.com.

Where Your Data Is Sent

Some data (like comments) may be checked through automated spam detection services. If you are in the European Union (EU), we ensure compliance with GDPR standards.

🔹 Learn more about GDPR: EU GDPR Info

How We Protect Your Data

✔ SSL Encryption – Secure browsing experience.
✔ Limited Access – Only authorized personnel can access sensitive data.
✔ Regular Security Audits – We follow industry best practices.

Data Breach Procedures

In case of a data breach, we will:
✔ Notify affected users via email.
✔ Investigate and fix vulnerabilities.
✔ Report the breach to regulatory authorities if required.

Third-Party Data

We may receive information from:
✔ Social media platforms (Facebook, Instagram, Pinterest).
✔ Advertising networks (Google Ads, Facebook Ads).

📌 Follow Us:
👍 Facebook
📷 Instagram
📌 Pinterest

Automated Decision-Making

We do not use AI-based automated decision-making for user profiling, credit approvals, or order processing.

Regulatory Compliance

We comply with:
✔ GDPR (EU Data Protection Law)
✔ CCPA (California Consumer Privacy Act)
✔ US Privacy Laws

For concerns, contact: order@embrovance.com