Terms & Conditions

Welcome to Embrovance

Thank you for visiting Embrovance! By using our website https://embrovance.com, you agree to follow the terms and conditions outlined below. These terms apply to all users, customers, and visitors.

Embrovance reserves the right to modify, update, or remove any part of these terms without prior notice.

1. Modification of Website

We continuously strive to enhance user experience. Therefore, we reserve the right to:
✔ Update pricing, services, and product availability.
✔ Modify or discontinue any feature of our website.
✔ Change policies related to refunds, shipping, and payments.

🔹 Stay updated with our latest policies on our Pricing Page.

2. Limitation of Liability

At Embrovance, we ensure high-quality embroidery digitizing, custom patches, and vector art services. However, once an order is delivered, we are not responsible for:
✔ How the design is used by the customer.
✔ Any technical issues arising after order completion.
✔ Delays caused by third-party shipping providers.

💡 Need support? Visit our Contact Page for assistance.

3. Copyright & Intellectual Property

All content, materials, images, designs, and brand elements displayed on our website belong to Embrovance or are used under a valid license.

🚫 Unauthorized reproduction, copying, or distribution of any content is strictly prohibited. If you need permission to use any material, please contact order@embrovance.com.

4. Disclaimer

We strive to keep our website updated, but we do not guarantee that:
✔ All content is 100% error-free.
✔ There are no technical interruptions.
✔ The website is completely virus-free.

We recommend using antivirus software while browsing online. For security details, read our Privacy Policy.

5. Payment Terms

We accept secure payments via:
✔ Visa, MasterCard, American Express, and Discover.
✔ Bank Transfers (for bulk orders).

📌 Payments are processed through trusted third-party providers, ensuring encryption and protection of sensitive data.

💳 For bulk pricing, please visit our Pricing Page or contact order@embrovance.com.

6. Refund Policy

We offer a 7-day money-back guarantee on eligible orders. However, refunds are NOT applicable for:
✔ Orders that have already entered production.
✔ Designs that have been approved and delivered.
✔ Custom digitizing or vector artwork where manual labor is involved.

For refund requests, email us at order@embrovance.com with your Order ID.

7. Shipping & Delivery

📦 Digital Delivery: Most orders are delivered electronically via email or through our secure client panel.
🚚 Physical Delivery: If your order requires shipping, it will be sent via FedEx, UPS, DHL, or USPS.

💡 Tracking details will be provided once the shipment is dispatched. Visit our How to Order page for details.

8. Third-Party Links

Our website may contain links to external resources, such as:
✔ Payment providers (PayPal, Stripe, etc.)
✔ Shipping partners (FedEx, UPS, DHL, USPS)
✔ Social media pages (Facebook, Instagram, Pinterest)

We are not responsible for the privacy policies or content of these third-party websites. Read their terms of use before engaging with them.

9. Contact Information

For any queries related to our terms & conditions, feel free to reach out:
📩 Email: order@embrovance.com
📞 Phone: +1 409-497-9390
🌎 Website: https://embrovance.com